At mrlucky 88, your privacy is more than a legal obligation — it is our genuine commitment. This Privacy Policy clearly explains how we collect, use, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
The principles that guide how we handle the personal data of every Malaysian member
All data transmitted between your device and MrLucky 88 servers is protected by 256-bit SSL encryption – the same standard used by Malaysian financial institutions and banks such as Maybank and CIMB.
You have the right to access, correct, transfer, and request deletion of your personal data held by mrlucky 88 at any time. Requests will be processed within 14 business days.
Mrlucky 88 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We adhere to all data protection principles established under applicable Malaysian law.
Mrlucky 88 does not sell, rent, or trade members' personal data to any third party for commercial purposes. Your data is used solely for the purposes set out in this Privacy Policy.
MrLucky 88 member data is stored on servers protected by strict physical and digital access controls. Access to member data is limited to staff who require it to carry out their job functions.
In the event of a data breach affecting your personal information, mrlucky 88 is committed to notifying you within the timeframe prescribed by applicable Malaysian law.
This Privacy Policy is published by mrlucky 88 (mrlucky88.cash) and applies to all members, prospective members, and visitors who use our platform. This document sets out our data protection practices in a fully transparent and honest manner, free from complex language or hidden conditions.
We understand that trust is the most valuable asset in the relationship between a platform and its users. When you register with mrlucky 88, enjoying live casino games, making deposits via Touch 'n Go eWallet or DuitNow, or placing bets on Malaysia Super League Sports Betting – you are entrusting us with your personal information. We take that trust very seriously.
mrlucky 88 complies with Malaysia's Personal Data Protection Act 2010 (PDPA), which governs how companies handle personal data. By using our platform, you agree to the data protection practices set out in this Privacy Policy.
Important Note: This Privacy Policy forms part of the mrlucky 88 Terms & Conditions. Any terms not defined herein carry the same meaning as stated in our Terms & Conditions document. Please read both documents together for a full understanding.
mrlucky 88 only collects personal data necessary to provide our services safely and effectively. We do not collect excessive or irrelevant data beyond what is needed to operate the platform. The following are the categories of data we collect:
| Data Categories | Example Information | Collection Method |
|---|---|---|
| Identity Data | Full name, IC number, date of birth, gender | Account registration, KYC process |
| Contact Data | Malaysian phone number, email address | Registration, OTP verification |
| Financial Data | Deposit/withdrawal records in RM, payment methods | TnG, DuitNow, GrabPay, FPX transactions |
| Gaming Data | Betting history, game preferences, play duration | In-platform activity |
| Technical Data | IP address, device type, web browser, operating system | Automatic logs, cookies |
| Usage Data | Pages visited, session duration, clicks, searches | Platform analytics |
mrlucky 88 does not collect: Full credit/debit card details (we do not store card numbers), biometrics, health- or religion-related sensitive data, or information belonging to individuals under 18. Should we discover that data from a minor has been collected inadvertently, it will be deleted immediately.
The personal data you provide to mrlucky 88 used responsibly and only for legitimate purposes. We do not use your data in ways you would not expect or have not consented to. The following are the primary purposes for which data is used at mrlucky 88:
mrlucky 88 expressly states that we do not sell, rent, or trade members' personal data to third parties for marketing or commercial purposes. However, there are limited circumstances in which data may be shared with certain parties:
mrlucky 88 Guarantee: All third parties with whom we share member data are bound by strict confidentiality agreements and must adhere to data protection standards equal to or higher than our own. We remain accountable for how those third parties handle the data shared with them.
Protecting members' personal data mrlucky 88 is our highest priority. We continually invest in security technology and procedures to keep your data safe at all times:
We do remind you, however, that no security system is 100% impenetrable. You also play an important role by keeping your account password confidential mrlucky 88 yours and will not share it with anyone.
mrlucky 88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies used by mrlucky 88:
You can manage or disable cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the MrLucky 88 platform.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and our own commitment mrlucky 88, as a member you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. MrLucky 88 will provide this information within 14 business days of receiving your request.
If the personal data we hold is inaccurate or out of date, you have the right to request a correction. Simple updates such as a phone number change can be made directly through your mrlucky 88 account settings.
In certain circumstances, you may request the deletion of your personal data. Please note that we may need to retain some data to fulfil legal obligations or resolve any outstanding transactions.
You have the right to object to the processing of your personal data for direct marketing purposes. You may unsubscribe from mrlucky 88 marketing communications at any time via the unsubscribe link in our emails.
You have the right to receive your personal data in a structured, machine-readable format for transfer to another party, within the limits permitted by Malaysia's PDPA.
In certain situations, such as during a data accuracy investigation, you may request that mrlucky 88 temporarily restrict the processing of your data.
To submit any request relating to your privacy rights, please contact us at support@mrlucky88.cash with the subject line "Privacy Rights Request". We will respond within 14 business days.
Given that mrlucky 88 processes financial transactions in Malaysian Ringgit (RM), we take additional security measures to protect our members' financial data. Here is how we handle financial data:
mrlucky 88 does not retain members' personal data longer than necessary to fulfil the purpose for which it was collected, or to comply with applicable legal requirements. The following are our general data retention guidelines:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active Account Data | For the duration of active account | Ongoing service provision |
| Closed Account Data | Up to 7 years | Malaysian legal compliance |
| Financial Transaction Records | Minimum 7 years | Companies Act & financial legislation |
| Security Logs | 12 months | Security incident investigation |
| Support Communication Data | 3 years | Customer support references |
| Cookie Data | Up to 2 years | Platform technical functionality |
Once the retention period expires, data will be securely deleted or fully anonymised so that it can no longer be linked to any individual.
mrlucky 88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements to how we protect member data.
If you have any questions, concerns, or requests regarding this Privacy Policy mrlucky 88 or how we handle your personal data, please do not hesitate to contact us. We are committed to providing a clear and satisfactory response within a reasonable timeframe.